Airport contacts

Phone
+1 (784) 456-5555
Email
aiainfo@svg-airport.com
Address
Argyle Gardens, P.O. Box 2312, Kingstown, St. Vincent and the Grenadines
Hours
General enquiries normally receive a response within 24 hours. Customer service queries normally receive a response within 48 hours.

AIA Fire Department

Emergency response

Airport fire and rescue support.

(784) 456-4444

AIA Medical Unit

Medical support

Medical assistance and passenger support needs.

(784) 456-5555 Ext. 1063

Civil Aviation Department

Aviation authority

Civil aviation administration and regulatory enquiries.

(784) 458-4011

Operations Department

Airport operations

Operational coordination and airport activity enquiries.

(784) 453-9495

Marketing Department

Commercial

Marketing, PR, advertising, and commercial visibility enquiries.

(784) 453-9496

Human Resources Department

Careers

Careers, applications, and employment enquiries.

(784) 453-9497

Emergency Fire Station

Emergency response

Emergency fire station contact.

(784) 453-9499

Customer Service Department

Passenger services

Passenger enquiries, lost items, feedback, and service support.

(784) 453-9400

Ground Handling Department

Aviation services

Ground-handling services and airline operational support.

(784) 453-9493

Accounting / Finance Department

Administration

Accounting, finance, and billing enquiries.

(784) 453-9492

Administration Department

Administration

General airport administration.

(784) 453-9490

Immigration

Border processing

Immigration processing and border-service enquiries.

(784) 453-9489

SITA

Airport systems

Airport technology and airline systems contact.

(784) 453-9491

Response times

General enquiries normally receive a response within 24 hours. Customer service queries are normally answered within 48 hours.

  • Submit customer queries within 14 days of travel.

  • For flight booking, ticketing, delays, cancellations, baggage allowance, or airline policies, contact your airline directly.

Contact form topics

When writing to AIA, choose the topic that best matches your enquiry so it can be routed to the right team.

  • General request.

  • Advertise with AIA.

  • Business opportunities.

  • Conferences and special events.

  • Careers.

  • Feedback.

  • Missing item, lost item, service, or other customer queries.